Shipping Information
At Haywaan, we aim to provide a smooth and reliable shipping experience for every order. Please review the details below to understand how our shipping process works.
Processing Time
All orders are processed within five (5) business days from the date of purchase. Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
Please note: business days exclude weekends and public holidays.
Delivery Time
Delivery times may vary based on your location and the courier service used. Once your order has been shipped, any potential delays caused by the carrier or customs (for international orders) are beyond our control. However, we will do our best to assist you with any delivery inquiries.
Shipping Rates
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order. Occasionally, we offer free shipping promotions, which will be clearly stated on our website when available.
Order Tracking
After dispatch, a tracking number will be emailed to you so you can monitor your shipment’s progress. Please allow up to 24 hours for tracking information to become active.
Incorrect Address or Delivery Issues
Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for orders delivered to incorrect addresses provided by the customer. If you notice an error, contact us as soon as possible so we can assist before the order is shipped.
International Shipping (if applicable)
For international customers, delivery times and costs may vary. Customs duties, taxes, and fees (if applicable) are the responsibility of the recipient.
Contact Us
If you have any questions or concerns regarding your shipment, please contact our customer support team at HaywaanUK@Gmail.com, and we’ll be happy to assist you.